Crikey! August is here.
It’s been a funny old season so far.
Nationwide, in fact world wide, according to the B&B forums, it’s been a far quieter year than normal this year. Then it started to pick up. First it was the Scandinavians and the Germans. Usually here in May and June they arrived in July and August. Is this a sign that the season is shifting?
Then we got the school holidays.
Then we got busy. Soooooooooooooooo busy!
We’ve been meeting ourselves coming back, we have been so busy.
This morning, right after service and as we’d just about finished cleaning the kitchen and were about to stop for a well earned coffee, Boofuls pooped his head round the door. “We have a visitor.” Of course, my first thought was that it was a surprise visit from family but the smiling face that greeted me was not family but the environmental health officer.
“Oh hello! I’ve been expecting you. I’d give you a hug but I’m all greasy and sweaty.”
“I’ll have a hug anyway, she replied.”
Our younger staff looked on terrified and also slightly bemused that we greeted each other so warmly. Mostly because every time they do something wrong I say, “What if the environmental health officer walked in now and saw that? Do you think she’d be impressed?” Little do they know that we have worked very closely with her ever since we moved in, organising Q&A sessions with new B&Bers, promoting her training courses and basically working together to take the fear out of her visits and spread the word that she is not the enemy. We have a fantastic relationship with her.
Anyway, inspection completed and found to be completely satisfactory on all counts, in fact, our fridges were declared to be ‘perfect’, we got awarded another 5* rating. Happy days!
After she’d left I went to find the staff to see how they were going on servicing the rooms. They all looked at me and said, “Well?” I just laughed and told them that all was well. They all breathed a sigh of relief knowing that they hadn’t inadvertently caused a problem with something they’d done. Obviously, I trained them well.
Bless ’em. They are so conscientious. I’m going to miss them when they get back to college next month. These staff have been the best I’ve ever had. When Boofuls was on death’s doorstep they rallied round brilliantly.
That’s not to say I haven’t got a whole host of funny stories involving them to tell. Ask me about the instant coffee incident…