Tag Archives: postaweek2019

August people


When I talk about August people I do mean ‘August’ people and not ‘august’ people, people that are greatly respected and of the highest social class. We don’t get many of those at any time, (although we did have an Arab princess once), and we definitely don’t get them in August.

So. What exactly are ‘August people’?

They are the people who go on holiday in August. They’re the ones who leave their brains behind when they lock their front door. The ones who stuff their faces till they feel sick because the breakfast is ‘free’ and then sneak out with bananas to eat later although they never do, they leave them in their bedrooms rotting and stinking. The ones who ring the bell in reception causing us to stop whatever we are doing so we can answer some inane question like, “Is the sightseeing bus running?” The ones who disrespect other guests and the property they are staying in, which happens to be our home.

This week alone we have had a man knocking on the door at 10pm. “Hello, he said brightly, I have a reservation.”

“Have you really? I replied, that’s a bit of a surprise because we are full.”

“Well I have a reservation somewhere round here and I can’t remember where and I can’t check it because my phone has died so I just knocked on the first hotel door I came to.”

Sigh

“Come in, we’ll see if we can work it out for you.” We did.

A couple came to stay with their son and his girlfriend. The couple, very nice, spent the whole week moaning about their son and his partner. When we walked into their room we found out why. They had broken the headboard, the chandelier, got stains all over the carpet, the walls, the walls in the corridor, the mirror, let’s not even discuss the bathroom. The mattress was hanging off the bed. It took a team of us two hours to clean that room and make it fit for the next guests.

On the flip side of that. We have laughed. A lot. Most of the guests are just lovely. Now we are up to the bank holiday weekend and the end is in sight I’m almost sad that it’s coming to an end (almost). In a few days, the Brits will be back at work, the kids will be back at school. The foreign tourists will have gone home and the summer season will be over. Peace and normality will be restored.

Only a few more days to go and We’ve done it. We survived the season.

Now I am looking forward to September and all the lovely things we have planned.

.

Advertisements

I’m soooooooooooooo busy!


Crikey! August is here.

It’s been a funny old season so far.

Nationwide, in fact world wide, according to the B&B forums, it’s been a far quieter year than normal this year.  Then it started to pick up. First it was the Scandinavians and the Germans. Usually here in May and June they arrived in July and August. Is this a sign that the season is shifting?

Then we got the school holidays.

Then we got busy. Soooooooooooooooo busy!

We’ve been meeting ourselves coming back, we have been so busy.

This morning, right after service and as we’d just about finished cleaning the kitchen and were about to stop for a well earned coffee, Boofuls pooped his head round the door. “We have a visitor.”  Of course, my first thought was that it was a surprise visit from family but the smiling face that greeted me was not family but the environmental health officer.

“Oh hello! I’ve been expecting you. I’d give you a hug but I’m all greasy and sweaty.”

“I’ll have a hug anyway, she replied.”

Our younger staff looked on terrified and also slightly bemused that we greeted each other so warmly. Mostly because every time they do something wrong I say, “What if the environmental health officer walked in now and saw that? Do you think she’d be impressed?” Little do they know that we have worked very closely with her ever since we moved in, organising Q&A sessions with new B&Bers, promoting her training courses and basically working together to take the fear out of her visits and spread the word that she is not the enemy. We have a fantastic relationship with her.

Anyway, inspection completed and found to be completely satisfactory on all counts, in fact, our fridges were declared to be ‘perfect’, we got awarded another 5* rating.  Happy days!

After she’d left I went to find the staff to see how they were going on servicing the rooms. They all looked at me and said, “Well?”  I just laughed and told them that all was well. They all breathed a sigh of relief knowing that they hadn’t inadvertently caused a problem with something they’d done. Obviously, I trained them well.

Bless ’em. They are so conscientious. I’m going to miss them when they get back to college next month. These staff have been the best I’ve ever had. When Boofuls was on death’s doorstep they rallied round brilliantly.

That’s not to say I haven’t got a whole host of funny stories involving them to tell. Ask me about the instant coffee incident…

Indulgence Fest


Ok, I’m a proud grandma. Indulge me a bit while I show off a few photos I took of baby Dougal, Lashes and Munki. It’s beena while siunce I did a photo shoot of any kind never mind one with a new born baby. What a lovely way to spend a couple of hours.

Just in case you are wondering, Beardy Guy was at work while this impromptu shoot was going on, it’s his turn for photos on his next day off. I have some great ideas. I miss photography.

Munki


For those of you not familiar with Munki, let me introduce her.

She is our nine year old granddaughter, she lives here, along with her mother, Lashes at Booful’s Lodging Emporium.

Always a feisty child, she always has an opinion. Whoever gets this girl in later life will need to keep on their toes. She’s sharp. You never really know what she’s going to come out with next. I have a suspicion, for various reasons, that she may she may be on the ‘spectrum’. This girl just tells it like it is and there are zero filters between her mouth and her brain. As often as we talk about manners and not being rude, she still hasn’t managed to get a filter in place.

I once took her to an exhibition of local artists’ work. She stood in the middle of the hushed gallery and announced in strident tones, “Well, I don’t know why we are wasting our time here, Nanny. It’s all rubbish.” As much as I wished for the ground to swallow me whole it stayed steadfastly solid under my feet as everyone in the room (mostly the artists) glared at us. To be fair, it wasn’t the best exhibition I’ve ever seen but I’d rather she’d whispered it to me rather than bellowing it for all to hear. I really must locate her volume control.

Having said all that, she is loving, quirky, incredibly funny and quick witted as well as being a very talented artist. I love being in her company as she always has me in stitches of laughter.

Last night it was Lashes on the receiving end. Having had a busy day and not feeling great she decided to take the easy route for dinner. “What’s for dinner, mum?”, Munki enquired.

“You’re having soup today.”

“Soup? What flavour?”

“Tomato.”

“Tomato soup? Out of a tin? It’s like being in a war. Except we aren’t in a war, are we, mum? It’s just you too lazy to make a meal.”

Wow! Just wow! I think it might be time to have another chat about manners and respect. *stifles gales of laughter at her perceptive comment*

Sausage Roulette


I love a good game of sausage roulette in the morning. I mean. Who doesn’t love a game of sausage roulette?

Right.

Wash your mind out right now!

Sausage roulette involving actual sausages from the butcher. Honestly, what are you? Twelve?

Never heard of it? It’s a game we hoteliers love to play on a daily basis. How many guests have we got in? How many are going to want sausages? How many shall I actually cook?

It can be a risky game. I’ve held my nerve on many occasions and won, doing a little victory lap around the kitchen with a roasting tin devoid of sausages held aloft. I’ve lost my nerve on many occasions and wished I’d held tight. I’ve never outright lost and needed a sausage and not had one but I’ve had sausages leftover on many occasions. Douggie the doggie never complains and neither do the staff.

This weekend I was going to win. No doubt about it. Three vegetarians, one vegan, four meat eaters. Strangely, I have discovered that the fewer guests we have the more likely they are to want a full English breakfast so I put in four sausages.

The vegetarian/vegan group came down to breakfast first. I stood in the kitchen awaiting their order, hand on the freezer door ready to pull out a pack of Linda McCartney’s.

“One scrambled egg on toast. One hash browns, tomato and beans. One hash browns mushrooms and beans and one full English.”

“Veggie full English?”
“No. Full English, bacon, sausage, the works.”

“What? No. They can’t. They’re vegetarian.”
“Not today they’re not.”

Bugger. I set to making their breakfasts and then contemplated my hand in the game of sausage roulette. Four people due for breakfast. Only three sausages. Hold my nerve or cave?

I held my nerve. The next couple came down for breakfast. “Two full English, Please.”

I was starting to panic. Two guests, one sausage.

Then I remembered that I’d caught sight of the remaining couple when they checked in. Fair to say they enjoyed their food. I caved. In went another sausage.

The last couple came down. The washer upper, Lashes and I stood and waited with bated breath for the order to come in.

Boofuls came in with the order.

“You lose.”

Cornwall Adventure


Boofuls and I decided that we wouldn’t buy each other Christmas presents. There is nothing either of us wanted or needed so we decided to spend the money on something we did want. A few days away together.

After a lot of diary jiggling we managed to find three days. We rented a log cabin in the middle of nowhere, well not quite nowhere. Perranporth, which is nearly the same thing.

The next couple of days we discovered Cornwall. Although we have lived in Devon for four years now and I used to live in Devon as a kid I have never made it to Cornwall even though I’ve always wanted to. It did not disappoint. Well, except for Newquay, that disappointed. What a dump!

The Minack Theatre, that most definitely exceeded all my already high expectations. It’s an almost magical place. We loved it and Douggie the doggie especially loved the beach next to it. Here are a few pictures from our trip.